Collision Care Membership by BCC Group
COMPLETE COVERAGE

Collision Care Plus

Everything our shops provide with Collision Care, plus deductible reimbursement, OEM parts reimbursement and car rental reimbursement for your vehicle.

First year$120
Renewal or added vehicle$60/yr
Join Collision Care Plus

What's included

Services from our shops, plus Protection Plus benefits included with your membership.

Member benefits
Towing with repair at our shop
Free tow up to 25 miles in connection with qualifying collision repairs at our shop. Towing beyond 25 miles may cost extra.
Rideshare drop-off & pick-up
A rideshare home (or to another local destination) at drop-off, and back to the shop when your car is ready, up to 15 miles each way. Longer trips may cost extra.
ADAS scanning report
Electronic scan and summary of your vehicle's electronic systems, including trouble codes (DTCs), system status and any ADAS alerts at the time of the scan.
Vehicle inspection
Inspection checklist to spot visible defects and potential mechanical issues, including fluids, brakes, tires and suspension.
Member repair labor
Discount off the shop's posted door labor rate on customer-pay (non-insurance) collision repairs. The rate and member discount are posted in each office.
Member discounted parts
Discount on OEM parts, based on dealer invoice MSRP, for customer-pay (non-insurance) collision repairs. Aftermarket, used and recycled parts are not discounted.
Member Portal
Your digital member card, benefit history and member offers in one place.
Protection Plus · included with your membership
$500
Auto deductible reimbursement
Per loss, up to 2 losses per membership year, when your insurer pays a collision or comprehensive claim.
$1,500
OEM parts reimbursement
The price difference when you choose factory OEM parts over non-OEM or used parts, up to 2 claims per membership year.
$50/day
Car rental reimbursement
Up to $1,500 and 30 days per membership year, after your auto policy's rental coverage is used up.

Protection Plus details

Summary of the Plus benefits. The Membership Terms & Conditions you receive at enrollment are the full agreement.

Auto deductible reimbursement
  • Reimburses your auto deductible up to $500, payable to you or your family, for a collision or comprehensive loss on your insured vehicle on file.
  • Paid only if the loss exceeds your deductible and your auto insurer pays the claim.
  • Up to 2 losses per membership year.
  • Payments are excess of any other insurance or reimbursement available to you.
OEM parts reimbursement
  • After a collision loss with your vehicle on file, if you choose Original Equipment Manufacturer (OEM) parts instead of non-factory or used parts, the cost difference is paid to you, up to $1,500.
  • OEM parts must actually be used in the repair. Sometimes OEM parts aren't available because they're no longer built or distributed.
  • The repair must be done at the BCC Group shop that sold you the membership.
  • Up to 2 claims per membership year.
Car rental reimbursement
  • Covers rental costs while your vehicle on file is repaired after a collision with another vehicle or object during your membership.
  • Up to $50 per day, $1,500 maximum, up to 30 days per membership year.
  • Your auto policy must include rental coverage, and this benefit starts only after that coverage has been fully used for the event.
  • Reimbursed only during the repair period. Not covered: fuel, rental upgrades, extra insurance bought from the rental company, deposits, traffic violations, tolls, mileage beyond the rental agreement, or rentals unrelated to a covered collision.
  • Not reimbursed if another insurance carrier reimburses you.
How to file a claim
  • Call the 24-hour member services line in your member account to request a claim form.
  • Deductible and OEM parts: submit within 60 days of the completed repair date. Late claims are denied.
  • Car rental: call within 60 days of the incident, then send the claim form with the police report, the receipted rental bill, the repair bill showing the car was released to you, the repair estimate, a shop statement with the in and out dates, and proof any other rental coverage was used up.

Membership terms

Price
$120 for the first year. Renewals and each additional vehicle: $60 per year.
Term
Begins on your purchase date and runs for the term selected.
Vehicles
One registered vehicle per membership, as listed at sign-up. Add vehicles with discounted add-on memberships ($60 per year each).
Eligibility
Active members in good standing. Personal consumer use and personal vehicles only — not commercial, fleet or business-use vehicles, or use by any business or auto service shop.
Using your benefits
Present your membership at service write-up. Valid only at participating BCC Group locations: Fix Auto Fontana, Rancho Cucamonga, Huntington Beach – North, Garden Grove, High Desert and Desert Valley, and CARSTAR Orange Center. Benefits can't be used for any claim, service or repair performed before you purchased the membership.
Benefit limits
Protection Plus claims are limited to two (2) per membership year under the provider terms. Member benefits have no set limit and are subject to availability at each location.
Member pricing
Applies only to customer-pay, non-insurance collision repairs. Not applicable to insurance-covered repairs, deductibles, taxes, fees, storage or administrative charges.
Other offers
Membership benefits can't be combined with other offers, coupons, promotions, discounts or memberships. No cash value. Applicable taxes apply to services performed.
Renewal
Renew before your expiration date to keep your membership active. If not renewed, the membership ends at the end of the current term.
Cancellation & refunds
Cancel anytime. Refunds are prorated for the unused days in your term, less any benefits received or claims paid.
Not insurance
Protection Plus is an auto club membership benefit. It is not an insurance contract, a service contract, or auto liability or physical damage insurance. If a payment is made to you and you recover damages from someone else, you must reimburse that payment.
Changes & termination
BCC Group may change benefits, terms or the program at any time, and may terminate a membership for breach of these terms, fraud, misuse of benefits or member conduct. Notice is sent to your mailing address or email on file.
Repair work
Any warranty or guarantee on repairs, parts or materials is the responsibility of the repair facility that performed the work.
Liability
BCC Group is not liable for loss of use, diminished value, or indirect or consequential damages. Its total liability is limited to the membership fees you paid for the current term. Members agree to indemnify BCC Group as described in the Member Terms.
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